DNC Sales and After-Sales Specialist

Apply now »

Date: Oct 29, 2026

Location: Suzhou City Jiangsu China, CN, 215126

Company: De Nora

Why Joining De Nora

De Nora is an Italian multinational company and a global leader in electrochemical technologies. Since 1923, we've been developing advanced solutions for industrial processes, water treatment, and the energy transition, including green hydrogen, transforming scientific innovation into real-world, scalable impact. We value learning, innovation, and professional growth, offering our professionals the opportunity to work on meaningful, high-tech projects with global relevance. As an Equal Opportunity Employer, we foster a diverse and inclusive workplace, guided by sustainability, collaboration, and respect, where different backgrounds, skills, and perspectives are valued.

 

About the role 

Join De Nora’s Electrode Technologies (ET) division as a Sales and After-Sales Specialist, supporting customers across South and East China. You will apply your electroplating expertise to commission production lines, resolve technical issues, deliver responsive after-sales service, and strengthen customer relationships. This role suits a practical, customer-focused professional who can travel frequently, protect commercial and technical confidentiality, and contribute to sustainable business growth.

 

Key Responsibilities

  • Commission electroplating production lines, including printed circuit board (PCB) copper plating, electrolytic copper foil, and trivalent chromium plastic electroplating lines.
  • Troubleshoot customer issues during product application and provide timely, effective after-sales support.
  • Maintain and develop customer relationships, identify business opportunities with the Line Manager and Market and Business Development (MBD), and support negotiations on price, delivery, payment, and other commercial terms.
  • Coordinate with Production and Supply Chain colleagues on product availability, and support quotations, order acknowledgements, invoices, insurance, shipping documents, delivery, and customer order-status updates.
  • Represent the company at trade exhibitions, events, and demonstrations, travel frequently across South and East China, and protect the company’s commercial and technical confidential information.

 

Requirements

Must-have

  • Bachelor’s degree or above in chemical engineering or a related field, such as applied chemistry, fine chemicals, polymer materials, or environmental chemical engineering.
  • At least three years of experience in the chemical, electroplating, or new materials industries, with hands-on production-line troubleshooting experience.
  • Proficiency in Microsoft Windows and Microsoft Office, together with good written English skills.
  • Clear communication, integrity, stability, learning agility, resilience under pressure, results orientation, teamwork, prompt action, adaptability, and a strong drive to succeed.
  • Willingness and ability to travel frequently, mainly across South and East China.

Nice-to-have

  • Experience with an equipment company in chemical industry, or with a printed circuit board (PCB) manufacturer.

 

What we offer

  • Career growth opportunities in a stable professional environment.
  • Team building activities that support collaboration and engagement.
  • Seasonal party activities that help strengthen team connection.
  • Integrative health care support.
  • Innovation Award recognition for contributions to improvement and innovation.

 

Recruiting Process 

Our selection process is designed to foster mutual understanding between the candidate and De Nora. It typically includes technical interviews, a personality assessment, and in-depth discussions with the Hiring Manager and HR, promoting a dialogue that supports alignment on expectations, role scope, and values, and enables an informed decision for both parties.  

To learn more about the different steps and how to best prepare, please read the dedicated article on our Open Blog: Job interview at De Nora.

 

About Us