Quality Professional

Organizational Context

• Company:                          DNC
• Office Location:               Suzhou
• Job Family:                  Operations
• Line Manager:                 DNC Quality Manager
• No. direct reports:          -
• Internal Customers:       Company management, Technical Service, Sales & After Sales
• External Customers:       Customers, External suppliers, Quality auditors, Professional community

Main tasks and responsibilities

• Assist Quality Manager in developing Quality as a core job value.

协助质量经理将质量改善作为核心工作价值。

• Understand customer needs and requirements to develop effective quality control processes, and prioritize reducing customer complaints and improving customer satisfaction as core work objectives.

了解客户需求和要求，制定有效的质量控制流程，以降低客户投诉和提高客户满意度为核心工作目标。

• Regularly review process quality issues with the production department, assist, supervise, and verify effective solutions to problems.

定期与生产部门检讨过程质量问题，协助、监督并验证问题的有效解决。

• Guide, supervise, optimize QC workflow, and continuously reduce the possibility of quality risks.

指导，监督，优化QC作业流程，持续降低出现质量风险的可能性。

• Regularly organize process and quality audits for each production process, correct non-standard operations, and train on new quality control points.

定期组织开展各生产工序的工艺、质量审核，纠正不规范作业，培训新的质量控制要点。

• Organize and analyze quality accidents, generate accident reports, and prevent similar accidents from happening again.

组织分析质量事故，形成事故报告，杜绝同类事故的再次发生。

• Participate in supplier management and continuously improve the quality level of suppliers.

参与供应商管理，不断提高供应商质量水平。

• Prepare quality reports and continuously optimize the report format based on customer needs.

准备质量报告，根据客户需求，不断优化报告形式。

• Provide information & assistance to manufacturing, engineering & Tech.

为生产、工程和技术部门提供信息和协助。

Education and professional experience

• College degree or above in mechanical or Technology.
• At least 5 years related experience in Quality dept.
• Good communication and team worker.
• English level: intermediate.  Be able to speak, listen and write English.

Soft skills (rate importance 1= top to 12= low priority)

  7  Urgency (Take immediate action)

  11  Versatile (Adapt to various situations with ease)

  5   Interaction (Frequently engage and communicate with others)

  6   Competitive (Want to win or gain an advantage)

  8   Frequent Change (Rapidly shift between tasks)

  9   People-Oriented (Build rapport with a wide range of individuals)

  2   Customer-Oriented (Identify and fulfil customer expectations)

  1     Persistence (Finish tasks despite challenges or resistance)

  12    Following policy (Adhere to rules, regulations or existing methods)

  4    Organized workplace (Establish and maintain specific order in daily activities)

  10   Consistent (Perform predictably in repetitive situations)

  3    Analysis (Compile, confirm and organize information)